![]() Turn on the keyboard lighting manually after I wake up the laptop from sleep. (b) The second issue, when waking up the laptop from sleep, the rgb keyboard backlight turns off sometimes. Performance issue is the modes (Silent, performance, turbo) message when starting up the computer appears very slowly (30 seconds to 1 Using the keyboard shortcut Fn + v (30seconds), and when press repeatedly, it will cycle non-stop. (a) There Are several issues that I'm having right now, These are performance issues, GameVisual changes the colour modes very slowly when Save the log file to a location of your choice.Įven though the log file is encrypted, share the log file with me by PM (provide link to file in cloud).Ĩ. Please provide a log, it's much easier to provide fixes if we can replicate as accurately as possible. Use our new log collection function: Settings=>About=>App diagnostics ![]() Previous version of firmware or software that worked as expectedġ0. 3rd-party peripheral, audio, or lighting softwareħ. Mark/edit posts which are no longer relevant, tracking multiple posts in several pages not only takes time but the issue becomes unclear.ģ. To update to the latest version of Armoury Crate, reboot and the update will run in the background automatically (do not open Armoury Crate for 10-15 minutes, and plug in the power for notebooks).īefore reporting issues, please make sure you have the latest software and firmware.īe clear about the key issue. ROG SWIFT PG329Q, ROG Strix XG32VC, ROG Swift PG259QN ![]() ROG Delta S, ROG Delta ORIGIN, ROG FALCHION, ROG KERIS WIRELESS Gundam Series (Keyboard, Mouse, Headset, Headset stand, Motherboard, AIO Cooler, Graphic Card) Updated display for connected wireless devices (only device in use is shown when both dongle and USB cable connected)Įnhanced device configuration page loading time ![]() (Please ensure these updates are installed before reporting issues) ![]() Suggest to uninstall Aura Sync software if already installed. ![]()
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